Privacy Policy & HIPAA Notice
Effective Date: 01/29/2026
Last Updated: 01/29/2026
Three Oaks Behavioral Health is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains what information we collect, how it is used, how it is protected, and your rights under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
By accessing or using this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information when you visit or interact with our website:
Personal Information
Information you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Date of birth
- Insurance-related information (if applicable)
- Any information you choose to submit through contact forms or messages
Protected Health Information (PHI)
If you submit health-related information, like symptoms or diagnosis, through this website or associated secure platforms, that information may be considered Protected Health Information (PHI) under HIPAA.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
This information is used for website functionality, analytics, and security purposes and does not typically identify you personally.
How We Use Your Information
Information collected through this website may be used to:
- Respond to inquiries or requests
- Schedule and manage services
- Communicate regarding appointments or services
- Improve website performance and user experience
- Maintain website security and prevent unauthorized access
- Comply with legal, regulatory, and ethical obligations
We do not sell, rent, or trade personal or health information.
HIPAA Compliance and Use of PHI
If applicable, we comply with HIPAA regulations governing the use and disclosure of Protected Health Information.
PHI may be used or disclosed for:
- Treatment, payment, and healthcare operations
- Compliance with legal requirements
- Preventing serious threats to health or safety
- Other purposes permitted or required by law
Written authorization is required for uses or disclosures not otherwise permitted by HIPAA.
How We Store and Protect Information
We take reasonable administrative, technical, and physical measures to protect personal and health information, which may include:
- Secure servers and encrypted platforms
- Access controls limiting who can view sensitive data
- Use of HIPAA-compliant third-party services when applicable
While we strive to protect your information, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.
Cookies and Tracking Technologies
This website may use cookies or similar technologies to support functionality, analyze usage, and enhance security. You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly as a result.
Third-Party Services
We may use third-party vendors to support website operations, such as hosting services, secure forms, or analytics tools. These vendors are required to protect your information and comply with applicable privacy standards.
We are not responsible for the privacy practices of external websites linked from this site.
Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal or health information
- Request corrections to inaccurate information
- Request restrictions on certain uses or disclosures
- Request a copy of this Privacy Policy
HIPAA-related rights regarding PHI will be honored as required by law.
Children’s Privacy
This website is not intended for use by individuals under the age of 18 without parental or legal guardian involvement. We do not knowingly collect personal information from children without appropriate consent.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Three Oaks Behavioral Health
Email: threeoaks@threeoakshealth.com
Phone: 601-991-3080
Address: 2510 Lakeland Terrace, Suite 102 Jackson, MS, 39216